At Awardrobe Whisper, we take pride in delivering high-quality fashion essentials to your doorstep with care and efficiency. Our team processes orders swiftly, ensuring your carefully selected items are packaged securely to withstand transit. Whether you're refreshing your casual wardrobe or upgrading your formal collection, our logistics network is optimized for reliability. Every shipment is handled with the same attention to detail we apply to curating our product range.

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may extend slightly due to higher order volumes. Transit durations vary based on destination and carrier capacity, but most domestic deliveries are completed within the estimated timeframe. For time-sensitive needs, we recommend placing orders well in advance of special occasions.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order subtotal and destination. For orders qualifying for free shipping, the benefit applies automatically without requiring promo codes. Expedited shipping options may be available for select regions at additional cost.

We currently ship to most countries across North America, Europe, and parts of Asia-Pacific. Some remote locations, islands, and regions with customs restrictions may be excluded from delivery. During checkout, our system will verify your address eligibility. For inquiries about specific destinations not listed, please contact our support team at [email protected] prior to ordering.

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems. If you haven't received tracking details within 5 business days of ordering, please check your spam folder or account dashboard before contacting customer support. Rest assured, we'll keep you informed at every stage.

While we strive for seamless deliveries, occasional delays may occur due to weather, customs inspections, or carrier disruptions. If your shipment exceeds the estimated delivery window by more than 5 business days, please email [email protected] with your order number. For lost packages confirmed by the carrier, we'll either reship your items (subject to availability) or process a refund. Our team will guide you through every step of resolution.

International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are separate from your order total and are typically collected upon delivery. As duty rates vary significantly by destination and product category, we recommend consulting your local customs office for estimates. Unfortunately, we cannot legally undervalue shipments or alter product classifications to reduce these charges.